Leading With Confidence Virtual Management Training Series
Every Wednesday beginning September 30 through November 12 from 9:00 am to 11:00 am

A LeadingAge New England Webinar Series in Partnership with Del Gilbert

Leadership is a skill — and like any skill, it gets stronger with the right tools and practice.
The Leading with Confidence virtual series offers a clear, practical, and engaging training. Participants will be welcomed, challenged, and affirmed. The training will include many practical exercises and
demonstrations for the purpose of skill-building. Each session is cohort-style, so you'll go through the experience with the same group — creating space for shared learning and connection.

You’ll be welcomed, challenged, and affirmed through interactive discussions, hands-on exercises, and skill-building demonstrations. Plus, every session includes professionally designed handouts and extra resources for all sessions — giving you real strategies for the real challenges leaders face every day.

Series Schedule:

Sept 30 - Employee Engagement
How to increase team member commitment and enthusiasm.

Oct 7 - Employee Accountability
How to effectively address problem behaviors and attitudes.

Oct 14 - Conflict Resolution and Team Building
How to mediate conflicts and successfully work through differences.

Oct 21 - Interviewing, Selecting, and Onboarding New Team Members
How to get the right people on the bus.

Oct 28 - Service Excellence in Senior Living
How to deliver great customer experience.

Nov 4 - Emotional and Relational Intelligence
How to manage yourself and relationships well.

Nov 12- Personal Effectiveness and Personal Replenishment (*Held Thursday, due to holiday)
How to make the most of your time.

Click here for the full training series syllabus.

Who Should Attend: This course is ideal for new managers, managers who’ve never received formal management training, and experienced managers who want to refine their skills.

Registration Information:
LeadingAge Connecticut & LeadingAge RI Members: $499
Non-Member: $699

•  Registration is a commitment to pay in full.
•  All sessions will be recorded and available for 30 days after the session

About Del Gilbert:
Del Gilbert is the founder of Accelerating Excellence. He speaks, trains, and consults on building high-performance in people and organizations. His dynamic communication style is clear, practical, and engaging. He delivers nearly 100 keynotes, workshops, and presentations annually. He has held leadership positions in several organizations for 30 years. He served as Chief Learning Officer at St. Joseph Healthcare for 15 years. While at St. Joseph, employee engagement ranked in the upper 20% nationally. In addition, all 6 service lines were ranked in the upper 30% in Patient Satisfaction. Del holds a Bachelor of Arts in Psychology and a Master of Business Administration. He is a Certified Leadership Coach and a Certified Master Trainer.

Questions? Contact 203-678-4477 or [email protected].