
Survey & Clinical Risk Management: Elevating Quality & Survey Outcomes Webinars
12-Month Webinar Series presented by LeadingAge Connecticut sponsored by Proactive LTC Consulting
Second Tuesday of the Month, January 13, 2026 thru December 8, 2026.
12:30 pm to 1:30 pm | Held via Zoom
December 8 - Survey Trends & Lessons Learned
This session reviews recent survey trends, lessons learned from deficiencies, and best practices for preparing and responding to surveys. Participants will gain actionable strategies to enhance compliance and performance.
Learning Objectives
1. Identify recent survey trends and common deficiencies.
2. Apply lessons learned to improve facility preparedness.
3. Implement strategies to reduce survey risk.
Target Audience: Administrators, DONs, QI Coordinators, Department Heads
Registration Information
Individual Webinar Pricing:
$99 for LeadingAge Connecticut Members
$175 for Non-LeadingAge Connecticut Members

Webinar Series Pricing:
$1,100 for LeadingAge Connecticut Members
$2,000 for Non-LeadingAge Connecticut Members
Register for the entire series and all previous month recordings will be sent to you.
• Registration is a commitment to pay in full and the deadline to register is Friday before each webinar.
• 1.0 CT NHA CEU per webinar; ; NAB approved through Proactive LTC Consulting will be issued to attendees post event.
• Registration is for ONE computer login access per webinar.
• Recordings of live sessions are included in webinar purchase.
Presentation by:
Shelly Maffia, MSN, MBA, RN,LNHA, QCP, CHC, CLNC, CPC, Director of Regulatory Services, Proactive LTC Consulting
Janine Lehman, RN, RAC-CT, CLNC, Director of Clinical and Legal Nurse Consulting
Questions? Please contact 203-678-4477 or [email protected].