Survey & Clinical Risk Management: Elevating Quality & Survey Outcomes Webinars

12-Month Webinar Series presented by LeadingAge Connecticut sponsored by Proactive LTC Consulting
Second Tuesday of the Month, January 13, 2026 thru December 8, 2026.
12:30 pm to 1:30 pm | Held via Zoom

November 10 - LTC Leadership: Coaching, Mentoring & Accountability
This session addresses leadership development, emphasizing coaching, mentoring, and accountability to foster a culture of excellence in long-term care facilities. Participants will learn tools to support staff growth and performance.

Learning Objectives
1. Apply coaching and mentoring techniques for staff development.
2. Foster accountability and leadership at all levels.
3. Enhance team performance and facility outcomes..

Target Audience: Administrators, DONs, Charge Nurses, Department Heads

Registration Information

Individual Webinar Pricing:
$99 for LeadingAge Connecticut Members
$175 for Non-LeadingAge Connecticut Members

Webinar Series Pricing:
$1,100 for LeadingAge Connecticut Members
$2,000 for Non-LeadingAge Connecticut Members
Register for the entire series and all previous month recordings will be sent to you.

• Registration is a commitment to pay in full and the deadline to register is Friday before each webinar.
• 1.0 CT NHA CEU per webinar; ; NAB approved through Proactive LTC Consulting will be issued to attendees post event.
• Registration is for ONE computer login access per webinar.
• Recordings of live sessions are included in webinar purchase.

Presentation by:
Shelly Maffia, MSN, MBA, RN,LNHA, QCP, CHC, CLNC, CPC, Director of Regulatory Services, Proactive LTC Consulting
Janine Lehman, RN, RAC-CT, CLNC, Director of Clinical and Legal Nurse Consulting

Questions? Please contact 203-678-4477 or [email protected].

December 8 - Survey Trends & Lessons Learned