Survey & Clinical Risk Management: Elevating Quality & Survey Outcomes 

12-Month Webinar Series presented by LeadingAge Connecticut sponsored by Proactive LTC Consulting
Second Tuesday of the Month, January 13, 2026 thru December 8, 2026.
12:30 pm to 1:30 pm | Held via Zoom

March 10 - Documentation Excellence—Avoiding Survey & Legal Pitfalls
This session emphasizes the importance of accurate, thorough documentation to support quality care, compliance, and legal protection. Participants will learn how to identify documentation gaps and implement improvement strategies.

Learning Objectives
1. Identify common documentation errors that impact surveys and legal risk.
2. Implement strategies to improve accuracy and completeness of clinical records.
3. Understand documentation best practices to support regulatory compliance..

Target Audience: Clinical staff, DONs, QI Coordinators

Registration Information

Individual Webinar Pricing:
$99 for LeadingAge Connecticut Members
$175 for Non-LeadingAge Connecticut Members
Individual registration 

Webinar Series Pricing:
$1,100 for LeadingAge Connecticut Members
$2,000 for Non-LeadingAge Connecticut Members
Register for entire series 

• Registration is a commitment to pay in full and the deadline to register is Friday before each webinar.
• 1.0 CT NHA CEU per webinar; ; NAB approved through Proactive LTC Consulting will be issued to attendees post event.
• Registration is for ONE computer login access per webinar.
• Recordings of live sessions are included in webinar purchase.

Presentation by:
Shelly Maffia, MSN, MBA, RN,LNHA, QCP, CHC, CLNC, CPC, Director of Regulatory Services, Proactive LTC Consulting
Janine Lehman, RN, RAC-CT, CLNC, Director of Clinical and Legal Nurse Consulting

Questions? Please contact 203-678-4477 or [email protected].

April 14 - Fall Prevention: Data Driven Interventions
May 12 - Pressure Ulcer/Injury Management & Prevention Strategies
June 9 - Person Centered Care: Enhancing Resident Quality of Life
July 14 - Emergency Preparedness & Facility Wide Safety Drills
August 11 - Medication Management & Adverse Drug Event Prevention
September 8 - QM Intensive: Using Data to Drive Improvement
October 13 - Behavioral Health & Trauma Informed Care
November 10 - LTC Leadership: Coaching, Mentoring & Accountability
December 8 - Survey Trends & Lessons Learned